Privacy Policy
Information Collected
A phone call may provide a name, phone number, property location and details about a water loss. Basic website usage data may also be collected through standard analytics and server logs.
Use of Information
Information is used to respond to service needs, understand website performance and maintain site security. Details shared during a call may be provided to a service provider for the purpose of discussing and completing work.
Call Records
Calls may be recorded or logged where permitted by law. A caller should avoid sharing sensitive financial or medical information during an initial service call.
Cookies and Analytics
Cookies and similar technologies may measure visits, pages viewed and technical performance. Browser controls can limit cookies, though some site functions may work differently.
Retention
Information is kept as long as reasonably needed for operations, service records, legal obligations or dispute resolution. Retention periods can vary by the kind of record.
Security
Reasonable administrative and technical measures are used to protect information. No internet transmission or storage method can be promised to be perfectly secure.
Privacy Questions
Call (888) 926-4485 with questions about information submitted through the website or by phone. This policy may be updated as practices change.